Terms & conditions

Confidentiality

 

All our sessions are confidential. I will only ever talk about our work together, under strict confidentiality, during clinical supervision. Clinical supervision is where a psychotherapist employs the services of another registered psychotherapist to assure the quality of their work. It is an ethical and regulatory requirement for all psychotherapists to use clinical supervision.

 

I would consider breaking confidentiality only in situations where your life or that of another was in danger, or if there were child protection concerns. In these cases I would speak with you first, if possible, and involve you in the decision.

 

Commitment

 

I will commit to being available at a regular weekly time that works for you. You don't have to make a commitment. You can continue in therapy for as long as you find it helpful. As our work together develops, we will review progress regularly and discuss how you want to proceed.

I will give you advance notice of planned absences, and I will let you know as soon as I can if I have to cancel your session in an emergency.

 

Fees

 

My fees are displayed at chriscleavetherapy.com and will be agreed between us before the start of therapy. I will provide you with at least two months’ notice of any change in fees.

 

Payment

 

I will invoice you at the end of each calendar month. I ask for payment by bank transfer within seven days, please.

 

Late arrivals

 

If you need to arrive late, I will remain available to begin with you for the first 25 minutes of the session. If you do begin the session late, it will still finish at the scheduled time. This is to make sure that all my clients can have the same prompt start.

 

Cancellations

 

There’s no charge for cancelling scheduled sessions, providing that you let me have at least 48 hours’ notice. If you need to cancel a scheduled session with less than 48 hours’ notice, you will be charged 50% of the session fee. If you do not attend a scheduled session, giving no notice, you will be charged the full session fee.